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Getting Started

Learn how to set up and use your Loftie Lamp.

Hello! Welcome to Loftie. To get started, follow these three simple steps: 1. Turn your Loftie on 2. Download the Loftie app 3. Follow the steps in the app.

Hello! Welcome to Loftie.&#xA0; To get started, follow these three simple steps: <figure><img src="https://hsfiles.gorgias.help/help-centers/1374/vferz24tb6/articles/em6yo8354t/1607026482985/plu.svg" alt="getting started" data-hd-align="left" class="fr-fil fr-dib"></figure> 1. Turn your Loftie on&#xA0;Simply plug your Loftie in and it will turn on automatically.Not powering on? Double check the double prong adapter is securely seated on the power brick, and unplug and re-plug the USB-C connector from the back of Loftie. <figure><img src="https://hsfiles.gorgias.help/help-centers/1374/vferz24tb6/articles/em6yo8354t/1607026413225/app.svg" alt="get started app" data-hd-align="left" class="fr-fil fr-dib"></figure>2. Download the Loftie appInstall the Loftie app from the <a href="https://apps.apple.com/us/app/loftie/id1486881703" target="_blank">Apple App Store</a> (1.3.4) or <a href="https://play.google.com/store/apps/details?id=com.byloftie.app&amp;hl=en_US" target="_blank">Google Play</a> (28) on your phone. Please double check you have the most up-to-date version.&#xA0;<div data-block="true" data-editor="73vcm" data-offset-key="cuf5p-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div> <figure><img src="https://hsfiles.gorgias.help/help-centers/1374/vferz24tb6/articles/em6yo8354t/1607026472594/wifi.svg" data-hd-align="left" class="fr-fil fr-dib"></figure>3. Follow the steps in the Loftie app&#xA0;Click &#x201C;Set up a new Loftie&#x201D; and follow the steps to connect your Loftie to WiFi. Your Loftie may update with the newest software and content upon connecting. The update should take about 30 minutes, and after it restarts, your Loftie will set the time automatically and be ready to use.&#xA0; What Next?Pair Loftie with your app in order to control volume and set alarms remotely. Follow the steps in the app after your Loftie completes the initial update. Learn more about the app <a href="https://loftie-support.gorgias.help/en-US/loftie-app-34915">here</a>.Your Loftie is fully updatable and many additional features will be available very soon. Confirm you have the most up to date software and learn more about updates <a href="https://loftie-support.gorgias.help/en-US/updates-34919">here</a>.

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